Acc & Shoes

SPU: XH-41518-FY

Fabric Name: Stainless Steel

Pattern: Key Puzzle

Process: Eletroplating

Style: Fashion

Chain Length: 44+6(CM)

Occasion: Daily

DELIVERY&SHIPPING

Standard Shipping
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping! (Excluding Thailand, India, Brazil, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

Standard  Shipping fee 
Order over $119---Free shipping
Order $0-$39---Shipping fee $6.99
Order $39.01-$78.99---Shipping fee $8.99
Order $79-$118.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)

How long does shipping normally take?

1.Normal Products
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.Pre-order
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How do I track my order?

• For US orders, you can track your order through: www.usps.com
• For Canada orders, you can track your order through:www.canadapost.ca 
• For UK orders, you can track your order through: www.royalmail.com
• For AUS orders, you can track your order through: www.auspost.com.au
• For worldwide common tracking tool: www.17track.net
• Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 119 under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties, and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at support@vchics.com You can even contact us on Facebook.

Q1 What are the benefits of having a VChics account?

• Enjoy exclusive discounts and promotions if you have signed up for our newsletters.
• Easily edit your personal and payment information.
• View your order history.
• View the status of your recent orders.

Q2 How do I register?

• Firstly, click the account icon in the home navigation bar, then click the 'Create Account' link, and fill in your email address, password and name as required. Finally, click the 'create account' button.

Q3 I forgot my password, what should I do?

• Click the account icon in the home navigation bar, then click the ‘Forgot your password?’ link. Follow the instructions to reset your password.

Q4 How do I track my order?

• Once your order ships, you’ll receive a shipping confirmation email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.

Q5 Can I cancel or change my order?

• To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Q6 What payment methods can I use with my order?

• Currently, we provide various payment methods (Paypal, Credit Card and so on). Please refer to the payment process page after completing the personal information. If you have any questions, please contact support@vchics.com.

Q7 Is it safe to purchase items on vchics.com?

• Absolutely! it is safe to shop at vchics.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

Q8 What shipping methods are available, and how much does shipping cost?

We provide the logistics services:

• Standard Shipping: For all postal countries, orders over $119 can be exempted from the Standard Shipping fee.
• Order $0-$78.99, Customers need to pay $6.99 for the Standard Shipping.
• Order $79-$118.99, Customers need to pay $8.99 for the Standard Shipping.

Q9 Do you ship internationally?

• Yes! We currently ship to most countries in the world. You can double-check on the shipping page.
• If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair you.

Q10 How can I track my order?

• We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

Q11 How long will it take to get my order?

• Processing time usually takes between 5-9 business days but may take longer due to a high volume of orders.
• Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

Q12 How do I change my address once an order has been placed?

• Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Q13 What conditions need to be fulfilled to return an item?

• Your items are unworn, undamaged, in re-sellable condition (except swimwear, underwear, panties, bags, and accessories), and in their original packaging.
• Your return request can be achieved for the issues of quality, size, and color only.
• Your return request is submitted within 14 days of receiving your original order.
• Please note:
• - Any orders that have already been packed or shipped cannot be canceled.
• - No returns can be made on products sold at a discount or clearance.
• - VChics is not responsible for the return process.
• - VChics reserves the right to refuse returns that do not meet these criteria.
• For more information, please visit our return page.

Q14 How to get a coupon code?

• Subscribe to our newsletter and you can get a 6% off coupon. After subscribing, you can use the discount code: NW6 at checkout.

Q15 How to use a coupon code?

• Copy the coupon code. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.

SPU: XH-41508-FY

Fabric Name: Silver

Pattern: Heart 

Process: Eletroplating

Style: Fashion

Chain Length: 40+5(CM)

Occasion: Daily

DELIVERY&SHIPPING

Standard Shipping
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping! (Excluding Thailand, India, Brazil, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

Standard  Shipping fee 
Order over $119---Free shipping
Order $0-$39---Shipping fee $6.99
Order $39.01-$78.99---Shipping fee $8.99
Order $79-$118.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)

How long does shipping normally take?

1.Normal Products
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.Pre-order
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How do I track my order?

• For US orders, you can track your order through: www.usps.com
• For Canada orders, you can track your order through:www.canadapost.ca 
• For UK orders, you can track your order through: www.royalmail.com
• For AUS orders, you can track your order through: www.auspost.com.au
• For worldwide common tracking tool: www.17track.net
• Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 119 under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties, and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at support@vchics.com You can even contact us on Facebook.

Q1 What are the benefits of having a VChics account?

• Enjoy exclusive discounts and promotions if you have signed up for our newsletters.
• Easily edit your personal and payment information.
• View your order history.
• View the status of your recent orders.

Q2 How do I register?

• Firstly, click the account icon in the home navigation bar, then click the 'Create Account' link, and fill in your email address, password and name as required. Finally, click the 'create account' button.

Q3 I forgot my password, what should I do?

• Click the account icon in the home navigation bar, then click the ‘Forgot your password?’ link. Follow the instructions to reset your password.

Q4 How do I track my order?

• Once your order ships, you’ll receive a shipping confirmation email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.

Q5 Can I cancel or change my order?

• To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Q6 What payment methods can I use with my order?

• Currently, we provide various payment methods (Paypal, Credit Card and so on). Please refer to the payment process page after completing the personal information. If you have any questions, please contact support@vchics.com.

Q7 Is it safe to purchase items on vchics.com?

• Absolutely! it is safe to shop at vchics.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

Q8 What shipping methods are available, and how much does shipping cost?

We provide the logistics services:

• Standard Shipping: For all postal countries, orders over $119 can be exempted from the Standard Shipping fee.
• Order $0-$78.99, Customers need to pay $6.99 for the Standard Shipping.
• Order $79-$118.99, Customers need to pay $8.99 for the Standard Shipping.

Q9 Do you ship internationally?

• Yes! We currently ship to most countries in the world. You can double-check on the shipping page.
• If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair you.

Q10 How can I track my order?

• We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

Q11 How long will it take to get my order?

• Processing time usually takes between 5-9 business days but may take longer due to a high volume of orders.
• Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

Q12 How do I change my address once an order has been placed?

• Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Q13 What conditions need to be fulfilled to return an item?

• Your items are unworn, undamaged, in re-sellable condition (except swimwear, underwear, panties, bags, and accessories), and in their original packaging.
• Your return request can be achieved for the issues of quality, size, and color only.
• Your return request is submitted within 14 days of receiving your original order.
• Please note:
• - Any orders that have already been packed or shipped cannot be canceled.
• - No returns can be made on products sold at a discount or clearance.
• - VChics is not responsible for the return process.
• - VChics reserves the right to refuse returns that do not meet these criteria.
• For more information, please visit our return page.

Q14 How to get a coupon code?

• Subscribe to our newsletter and you can get a 6% off coupon. After subscribing, you can use the discount code: NW6 at checkout.

Q15 How to use a coupon code?

• Copy the coupon code. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.

SPU: XH-41511-FY

Fabric Name: Metal

Pattern: Butterfly

Process: Eletroplating

Style: Fashion

Popular Elements: Hollow

DELIVERY&SHIPPING

Standard Shipping
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping! (Excluding Thailand, India, Brazil, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

Standard  Shipping fee 
Order over $119---Free shipping
Order $0-$39---Shipping fee $6.99
Order $39.01-$78.99---Shipping fee $8.99
Order $79-$118.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)

How long does shipping normally take?

1.Normal Products
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.Pre-order
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How do I track my order?

• For US orders, you can track your order through: www.usps.com
• For Canada orders, you can track your order through:www.canadapost.ca 
• For UK orders, you can track your order through: www.royalmail.com
• For AUS orders, you can track your order through: www.auspost.com.au
• For worldwide common tracking tool: www.17track.net
• Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 119 under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties, and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at support@vchics.com You can even contact us on Facebook.

Q1 What are the benefits of having a VChics account?

• Enjoy exclusive discounts and promotions if you have signed up for our newsletters.
• Easily edit your personal and payment information.
• View your order history.
• View the status of your recent orders.

Q2 How do I register?

• Firstly, click the account icon in the home navigation bar, then click the 'Create Account' link, and fill in your email address, password and name as required. Finally, click the 'create account' button.

Q3 I forgot my password, what should I do?

• Click the account icon in the home navigation bar, then click the ‘Forgot your password?’ link. Follow the instructions to reset your password.

Q4 How do I track my order?

• Once your order ships, you’ll receive a shipping confirmation email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.

Q5 Can I cancel or change my order?

• To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Q6 What payment methods can I use with my order?

• Currently, we provide various payment methods (Paypal, Credit Card and so on). Please refer to the payment process page after completing the personal information. If you have any questions, please contact support@vchics.com.

Q7 Is it safe to purchase items on vchics.com?

• Absolutely! it is safe to shop at vchics.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

Q8 What shipping methods are available, and how much does shipping cost?

We provide the logistics services:

• Standard Shipping: For all postal countries, orders over $119 can be exempted from the Standard Shipping fee.
• Order $0-$78.99, Customers need to pay $6.99 for the Standard Shipping.
• Order $79-$118.99, Customers need to pay $8.99 for the Standard Shipping.

Q9 Do you ship internationally?

• Yes! We currently ship to most countries in the world. You can double-check on the shipping page.
• If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair you.

Q10 How can I track my order?

• We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

Q11 How long will it take to get my order?

• Processing time usually takes between 5-9 business days but may take longer due to a high volume of orders.
• Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

Q12 How do I change my address once an order has been placed?

• Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Q13 What conditions need to be fulfilled to return an item?

• Your items are unworn, undamaged, in re-sellable condition (except swimwear, underwear, panties, bags, and accessories), and in their original packaging.
• Your return request can be achieved for the issues of quality, size, and color only.
• Your return request is submitted within 14 days of receiving your original order.
• Please note:
• - Any orders that have already been packed or shipped cannot be canceled.
• - No returns can be made on products sold at a discount or clearance.
• - VChics is not responsible for the return process.
• - VChics reserves the right to refuse returns that do not meet these criteria.
• For more information, please visit our return page.

Q14 How to get a coupon code?

• Subscribe to our newsletter and you can get a 6% off coupon. After subscribing, you can use the discount code: NW6 at checkout.

Q15 How to use a coupon code?

• Copy the coupon code. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.

SPU: XH-41553-QXY

Fabric Name: Alloy

Pattern: Heart

Process: Plating

Style: Fashion

Length: 5cm

Popular Elements: Rhinestone

Occasion: Daily

DELIVERY&SHIPPING

Standard Shipping
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping! (Excluding Thailand, India, Brazil, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

Standard  Shipping fee 
Order over $119---Free shipping
Order $0-$39---Shipping fee $6.99
Order $39.01-$78.99---Shipping fee $8.99
Order $79-$118.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)

How long does shipping normally take?

1.Normal Products
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.Pre-order
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How do I track my order?

• For US orders, you can track your order through: www.usps.com
• For Canada orders, you can track your order through:www.canadapost.ca 
• For UK orders, you can track your order through: www.royalmail.com
• For AUS orders, you can track your order through: www.auspost.com.au
• For worldwide common tracking tool: www.17track.net
• Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 119 under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties, and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at support@vchics.com You can even contact us on Facebook.

Q1 What are the benefits of having a VChics account?

• Enjoy exclusive discounts and promotions if you have signed up for our newsletters.
• Easily edit your personal and payment information.
• View your order history.
• View the status of your recent orders.

Q2 How do I register?

• Firstly, click the account icon in the home navigation bar, then click the 'Create Account' link, and fill in your email address, password and name as required. Finally, click the 'create account' button.

Q3 I forgot my password, what should I do?

• Click the account icon in the home navigation bar, then click the ‘Forgot your password?’ link. Follow the instructions to reset your password.

Q4 How do I track my order?

• Once your order ships, you’ll receive a shipping confirmation email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.

Q5 Can I cancel or change my order?

• To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Q6 What payment methods can I use with my order?

• Currently, we provide various payment methods (Paypal, Credit Card and so on). Please refer to the payment process page after completing the personal information. If you have any questions, please contact support@vchics.com.

Q7 Is it safe to purchase items on vchics.com?

• Absolutely! it is safe to shop at vchics.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

Q8 What shipping methods are available, and how much does shipping cost?

We provide the logistics services:

• Standard Shipping: For all postal countries, orders over $119 can be exempted from the Standard Shipping fee.
• Order $0-$78.99, Customers need to pay $6.99 for the Standard Shipping.
• Order $79-$118.99, Customers need to pay $8.99 for the Standard Shipping.

Q9 Do you ship internationally?

• Yes! We currently ship to most countries in the world. You can double-check on the shipping page.
• If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair you.

Q10 How can I track my order?

• We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

Q11 How long will it take to get my order?

• Processing time usually takes between 5-9 business days but may take longer due to a high volume of orders.
• Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

Q12 How do I change my address once an order has been placed?

• Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Q13 What conditions need to be fulfilled to return an item?

• Your items are unworn, undamaged, in re-sellable condition (except swimwear, underwear, panties, bags, and accessories), and in their original packaging.
• Your return request can be achieved for the issues of quality, size, and color only.
• Your return request is submitted within 14 days of receiving your original order.
• Please note:
• - Any orders that have already been packed or shipped cannot be canceled.
• - No returns can be made on products sold at a discount or clearance.
• - VChics is not responsible for the return process.
• - VChics reserves the right to refuse returns that do not meet these criteria.
• For more information, please visit our return page.

Q14 How to get a coupon code?

• Subscribe to our newsletter and you can get a 6% off coupon. After subscribing, you can use the discount code: NW6 at checkout.

Q15 How to use a coupon code?

• Copy the coupon code. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.

SPU: XH-41560-QXY

Fabric Name: Alloy

Pattern: Multi Layer

Style: Fashion

Popular Elements: Pearl

Occasion: Daily

DELIVERY&SHIPPING

Standard Shipping
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping! (Excluding Thailand, India, Brazil, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

Standard  Shipping fee 
Order over $119---Free shipping
Order $0-$39---Shipping fee $6.99
Order $39.01-$78.99---Shipping fee $8.99
Order $79-$118.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)

How long does shipping normally take?

1.Normal Products
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.Pre-order
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How do I track my order?

• For US orders, you can track your order through: www.usps.com
• For Canada orders, you can track your order through:www.canadapost.ca 
• For UK orders, you can track your order through: www.royalmail.com
• For AUS orders, you can track your order through: www.auspost.com.au
• For worldwide common tracking tool: www.17track.net
• Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 119 under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties, and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at support@vchics.com You can even contact us on Facebook.

Q1 What are the benefits of having a VChics account?

• Enjoy exclusive discounts and promotions if you have signed up for our newsletters.
• Easily edit your personal and payment information.
• View your order history.
• View the status of your recent orders.

Q2 How do I register?

• Firstly, click the account icon in the home navigation bar, then click the 'Create Account' link, and fill in your email address, password and name as required. Finally, click the 'create account' button.

Q3 I forgot my password, what should I do?

• Click the account icon in the home navigation bar, then click the ‘Forgot your password?’ link. Follow the instructions to reset your password.

Q4 How do I track my order?

• Once your order ships, you’ll receive a shipping confirmation email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.

Q5 Can I cancel or change my order?

• To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Q6 What payment methods can I use with my order?

• Currently, we provide various payment methods (Paypal, Credit Card and so on). Please refer to the payment process page after completing the personal information. If you have any questions, please contact support@vchics.com.

Q7 Is it safe to purchase items on vchics.com?

• Absolutely! it is safe to shop at vchics.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

Q8 What shipping methods are available, and how much does shipping cost?

We provide the logistics services:

• Standard Shipping: For all postal countries, orders over $119 can be exempted from the Standard Shipping fee.
• Order $0-$78.99, Customers need to pay $6.99 for the Standard Shipping.
• Order $79-$118.99, Customers need to pay $8.99 for the Standard Shipping.

Q9 Do you ship internationally?

• Yes! We currently ship to most countries in the world. You can double-check on the shipping page.
• If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair you.

Q10 How can I track my order?

• We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

Q11 How long will it take to get my order?

• Processing time usually takes between 5-9 business days but may take longer due to a high volume of orders.
• Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

Q12 How do I change my address once an order has been placed?

• Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Q13 What conditions need to be fulfilled to return an item?

• Your items are unworn, undamaged, in re-sellable condition (except swimwear, underwear, panties, bags, and accessories), and in their original packaging.
• Your return request can be achieved for the issues of quality, size, and color only.
• Your return request is submitted within 14 days of receiving your original order.
• Please note:
• - Any orders that have already been packed or shipped cannot be canceled.
• - No returns can be made on products sold at a discount or clearance.
• - VChics is not responsible for the return process.
• - VChics reserves the right to refuse returns that do not meet these criteria.
• For more information, please visit our return page.

Q14 How to get a coupon code?

• Subscribe to our newsletter and you can get a 6% off coupon. After subscribing, you can use the discount code: NW6 at checkout.

Q15 How to use a coupon code?

• Copy the coupon code. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.

SPU: XH-41571-QXY

Fabric Name: Alloy

Pattern: Cross

Style: Fashion

Chain Length: 39cm

Popular Elements: Pearl

Occasion: Daily

DELIVERY&SHIPPING

Standard Shipping
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping! (Excluding Thailand, India, Brazil, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

Standard  Shipping fee 
Order over $119---Free shipping
Order $0-$39---Shipping fee $6.99
Order $39.01-$78.99---Shipping fee $8.99
Order $79-$118.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)

How long does shipping normally take?

1.Normal Products
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.Pre-order
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How do I track my order?

• For US orders, you can track your order through: www.usps.com
• For Canada orders, you can track your order through:www.canadapost.ca 
• For UK orders, you can track your order through: www.royalmail.com
• For AUS orders, you can track your order through: www.auspost.com.au
• For worldwide common tracking tool: www.17track.net
• Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 119 under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties, and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at support@vchics.com You can even contact us on Facebook.

Q1 What are the benefits of having a VChics account?

• Enjoy exclusive discounts and promotions if you have signed up for our newsletters.
• Easily edit your personal and payment information.
• View your order history.
• View the status of your recent orders.

Q2 How do I register?

• Firstly, click the account icon in the home navigation bar, then click the 'Create Account' link, and fill in your email address, password and name as required. Finally, click the 'create account' button.

Q3 I forgot my password, what should I do?

• Click the account icon in the home navigation bar, then click the ‘Forgot your password?’ link. Follow the instructions to reset your password.

Q4 How do I track my order?

• Once your order ships, you’ll receive a shipping confirmation email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.

Q5 Can I cancel or change my order?

• To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Q6 What payment methods can I use with my order?

• Currently, we provide various payment methods (Paypal, Credit Card and so on). Please refer to the payment process page after completing the personal information. If you have any questions, please contact support@vchics.com.

Q7 Is it safe to purchase items on vchics.com?

• Absolutely! it is safe to shop at vchics.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

Q8 What shipping methods are available, and how much does shipping cost?

We provide the logistics services:

• Standard Shipping: For all postal countries, orders over $119 can be exempted from the Standard Shipping fee.
• Order $0-$78.99, Customers need to pay $6.99 for the Standard Shipping.
• Order $79-$118.99, Customers need to pay $8.99 for the Standard Shipping.

Q9 Do you ship internationally?

• Yes! We currently ship to most countries in the world. You can double-check on the shipping page.
• If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair you.

Q10 How can I track my order?

• We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

Q11 How long will it take to get my order?

• Processing time usually takes between 5-9 business days but may take longer due to a high volume of orders.
• Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

Q12 How do I change my address once an order has been placed?

• Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Q13 What conditions need to be fulfilled to return an item?

• Your items are unworn, undamaged, in re-sellable condition (except swimwear, underwear, panties, bags, and accessories), and in their original packaging.
• Your return request can be achieved for the issues of quality, size, and color only.
• Your return request is submitted within 14 days of receiving your original order.
• Please note:
• - Any orders that have already been packed or shipped cannot be canceled.
• - No returns can be made on products sold at a discount or clearance.
• - VChics is not responsible for the return process.
• - VChics reserves the right to refuse returns that do not meet these criteria.
• For more information, please visit our return page.

Q14 How to get a coupon code?

• Subscribe to our newsletter and you can get a 6% off coupon. After subscribing, you can use the discount code: NW6 at checkout.

Q15 How to use a coupon code?

• Copy the coupon code. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.

SPU: XH-41578-QXY

Fabric Name: Alloy

Pattern: Geometric

Style: Fashion

Popular Elements: Geometric

Occasion: Daily

DELIVERY&SHIPPING

Standard Shipping
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping! (Excluding Thailand, India, Brazil, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

Standard  Shipping fee 
Order over $119---Free shipping
Order $0-$39---Shipping fee $6.99
Order $39.01-$78.99---Shipping fee $8.99
Order $79-$118.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)

How long does shipping normally take?

1.Normal Products
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.Pre-order
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How do I track my order?

• For US orders, you can track your order through: www.usps.com
• For Canada orders, you can track your order through:www.canadapost.ca 
• For UK orders, you can track your order through: www.royalmail.com
• For AUS orders, you can track your order through: www.auspost.com.au
• For worldwide common tracking tool: www.17track.net
• Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 119 under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties, and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at support@vchics.com You can even contact us on Facebook.

Q1 What are the benefits of having a VChics account?

• Enjoy exclusive discounts and promotions if you have signed up for our newsletters.
• Easily edit your personal and payment information.
• View your order history.
• View the status of your recent orders.

Q2 How do I register?

• Firstly, click the account icon in the home navigation bar, then click the 'Create Account' link, and fill in your email address, password and name as required. Finally, click the 'create account' button.

Q3 I forgot my password, what should I do?

• Click the account icon in the home navigation bar, then click the ‘Forgot your password?’ link. Follow the instructions to reset your password.

Q4 How do I track my order?

• Once your order ships, you’ll receive a shipping confirmation email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.

Q5 Can I cancel or change my order?

• To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Q6 What payment methods can I use with my order?

• Currently, we provide various payment methods (Paypal, Credit Card and so on). Please refer to the payment process page after completing the personal information. If you have any questions, please contact support@vchics.com.

Q7 Is it safe to purchase items on vchics.com?

• Absolutely! it is safe to shop at vchics.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

Q8 What shipping methods are available, and how much does shipping cost?

We provide the logistics services:

• Standard Shipping: For all postal countries, orders over $119 can be exempted from the Standard Shipping fee.
• Order $0-$78.99, Customers need to pay $6.99 for the Standard Shipping.
• Order $79-$118.99, Customers need to pay $8.99 for the Standard Shipping.

Q9 Do you ship internationally?

• Yes! We currently ship to most countries in the world. You can double-check on the shipping page.
• If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair you.

Q10 How can I track my order?

• We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

Q11 How long will it take to get my order?

• Processing time usually takes between 5-9 business days but may take longer due to a high volume of orders.
• Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

Q12 How do I change my address once an order has been placed?

• Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Q13 What conditions need to be fulfilled to return an item?

• Your items are unworn, undamaged, in re-sellable condition (except swimwear, underwear, panties, bags, and accessories), and in their original packaging.
• Your return request can be achieved for the issues of quality, size, and color only.
• Your return request is submitted within 14 days of receiving your original order.
• Please note:
• - Any orders that have already been packed or shipped cannot be canceled.
• - No returns can be made on products sold at a discount or clearance.
• - VChics is not responsible for the return process.
• - VChics reserves the right to refuse returns that do not meet these criteria.
• For more information, please visit our return page.

Q14 How to get a coupon code?

• Subscribe to our newsletter and you can get a 6% off coupon. After subscribing, you can use the discount code: NW6 at checkout.

Q15 How to use a coupon code?

• Copy the coupon code. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.

SPU: XH-41562-QXY

Fabric Name: Alloy

Pattern: Heart

Style: Fashion

Length: 9cm

Popular Elements: Rhinestone

Occasion: Daily

DELIVERY&SHIPPING

Standard Shipping
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping! (Excluding Thailand, India, Brazil, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

Standard  Shipping fee 
Order over $119---Free shipping
Order $0-$39---Shipping fee $6.99
Order $39.01-$78.99---Shipping fee $8.99
Order $79-$118.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)

How long does shipping normally take?

1.Normal Products
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.Pre-order
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How do I track my order?

• For US orders, you can track your order through: www.usps.com
• For Canada orders, you can track your order through:www.canadapost.ca 
• For UK orders, you can track your order through: www.royalmail.com
• For AUS orders, you can track your order through: www.auspost.com.au
• For worldwide common tracking tool: www.17track.net
• Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 119 under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties, and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at support@vchics.com You can even contact us on Facebook.

Q1 What are the benefits of having a VChics account?

• Enjoy exclusive discounts and promotions if you have signed up for our newsletters.
• Easily edit your personal and payment information.
• View your order history.
• View the status of your recent orders.

Q2 How do I register?

• Firstly, click the account icon in the home navigation bar, then click the 'Create Account' link, and fill in your email address, password and name as required. Finally, click the 'create account' button.

Q3 I forgot my password, what should I do?

• Click the account icon in the home navigation bar, then click the ‘Forgot your password?’ link. Follow the instructions to reset your password.

Q4 How do I track my order?

• Once your order ships, you’ll receive a shipping confirmation email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.

Q5 Can I cancel or change my order?

• To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Q6 What payment methods can I use with my order?

• Currently, we provide various payment methods (Paypal, Credit Card and so on). Please refer to the payment process page after completing the personal information. If you have any questions, please contact support@vchics.com.

Q7 Is it safe to purchase items on vchics.com?

• Absolutely! it is safe to shop at vchics.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

Q8 What shipping methods are available, and how much does shipping cost?

We provide the logistics services:

• Standard Shipping: For all postal countries, orders over $119 can be exempted from the Standard Shipping fee.
• Order $0-$78.99, Customers need to pay $6.99 for the Standard Shipping.
• Order $79-$118.99, Customers need to pay $8.99 for the Standard Shipping.

Q9 Do you ship internationally?

• Yes! We currently ship to most countries in the world. You can double-check on the shipping page.
• If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair you.

Q10 How can I track my order?

• We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

Q11 How long will it take to get my order?

• Processing time usually takes between 5-9 business days but may take longer due to a high volume of orders.
• Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

Q12 How do I change my address once an order has been placed?

• Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Q13 What conditions need to be fulfilled to return an item?

• Your items are unworn, undamaged, in re-sellable condition (except swimwear, underwear, panties, bags, and accessories), and in their original packaging.
• Your return request can be achieved for the issues of quality, size, and color only.
• Your return request is submitted within 14 days of receiving your original order.
• Please note:
• - Any orders that have already been packed or shipped cannot be canceled.
• - No returns can be made on products sold at a discount or clearance.
• - VChics is not responsible for the return process.
• - VChics reserves the right to refuse returns that do not meet these criteria.
• For more information, please visit our return page.

Q14 How to get a coupon code?

• Subscribe to our newsletter and you can get a 6% off coupon. After subscribing, you can use the discount code: NW6 at checkout.

Q15 How to use a coupon code?

• Copy the coupon code. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.

SPU: XH-41514-FY

Fabric Name: Alloy

Pattern: Heart 

Process: Eletroplating

Style: Simple

Chain Length: 16+7(CM)

DELIVERY&SHIPPING

Standard Shipping
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping! (Excluding Thailand, India, Brazil, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

Standard  Shipping fee 
Order over $119---Free shipping
Order $0-$39---Shipping fee $6.99
Order $39.01-$78.99---Shipping fee $8.99
Order $79-$118.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)

How long does shipping normally take?

1.Normal Products
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.Pre-order
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How do I track my order?

• For US orders, you can track your order through: www.usps.com
• For Canada orders, you can track your order through:www.canadapost.ca 
• For UK orders, you can track your order through: www.royalmail.com
• For AUS orders, you can track your order through: www.auspost.com.au
• For worldwide common tracking tool: www.17track.net
• Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 119 under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties, and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at support@vchics.com You can even contact us on Facebook.

Q1 What are the benefits of having a VChics account?

• Enjoy exclusive discounts and promotions if you have signed up for our newsletters.
• Easily edit your personal and payment information.
• View your order history.
• View the status of your recent orders.

Q2 How do I register?

• Firstly, click the account icon in the home navigation bar, then click the 'Create Account' link, and fill in your email address, password and name as required. Finally, click the 'create account' button.

Q3 I forgot my password, what should I do?

• Click the account icon in the home navigation bar, then click the ‘Forgot your password?’ link. Follow the instructions to reset your password.

Q4 How do I track my order?

• Once your order ships, you’ll receive a shipping confirmation email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.

Q5 Can I cancel or change my order?

• To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Q6 What payment methods can I use with my order?

• Currently, we provide various payment methods (Paypal, Credit Card and so on). Please refer to the payment process page after completing the personal information. If you have any questions, please contact support@vchics.com.

Q7 Is it safe to purchase items on vchics.com?

• Absolutely! it is safe to shop at vchics.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

Q8 What shipping methods are available, and how much does shipping cost?

We provide the logistics services:

• Standard Shipping: For all postal countries, orders over $119 can be exempted from the Standard Shipping fee.
• Order $0-$78.99, Customers need to pay $6.99 for the Standard Shipping.
• Order $79-$118.99, Customers need to pay $8.99 for the Standard Shipping.

Q9 Do you ship internationally?

• Yes! We currently ship to most countries in the world. You can double-check on the shipping page.
• If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair you.

Q10 How can I track my order?

• We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

Q11 How long will it take to get my order?

• Processing time usually takes between 5-9 business days but may take longer due to a high volume of orders.
• Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

Q12 How do I change my address once an order has been placed?

• Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Q13 What conditions need to be fulfilled to return an item?

• Your items are unworn, undamaged, in re-sellable condition (except swimwear, underwear, panties, bags, and accessories), and in their original packaging.
• Your return request can be achieved for the issues of quality, size, and color only.
• Your return request is submitted within 14 days of receiving your original order.
• Please note:
• - Any orders that have already been packed or shipped cannot be canceled.
• - No returns can be made on products sold at a discount or clearance.
• - VChics is not responsible for the return process.
• - VChics reserves the right to refuse returns that do not meet these criteria.
• For more information, please visit our return page.

Q14 How to get a coupon code?

• Subscribe to our newsletter and you can get a 6% off coupon. After subscribing, you can use the discount code: NW6 at checkout.

Q15 How to use a coupon code?

• Copy the coupon code. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.

SPU: XH-41530-FY

Fabric Name: Alloy

Pattern: Heart 

Process: Eletroplating

Style: Simple

Chain Length: 20.5(CM)

DELIVERY&SHIPPING

Standard Shipping
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping! (Excluding Thailand, India, Brazil, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

Standard  Shipping fee 
Order over $119---Free shipping
Order $0-$39---Shipping fee $6.99
Order $39.01-$78.99---Shipping fee $8.99
Order $79-$118.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)

How long does shipping normally take?

1.Normal Products
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.Pre-order
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How do I track my order?

• For US orders, you can track your order through: www.usps.com
• For Canada orders, you can track your order through:www.canadapost.ca 
• For UK orders, you can track your order through: www.royalmail.com
• For AUS orders, you can track your order through: www.auspost.com.au
• For worldwide common tracking tool: www.17track.net
• Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 119 under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties, and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at support@vchics.com You can even contact us on Facebook.

Q1 What are the benefits of having a VChics account?

• Enjoy exclusive discounts and promotions if you have signed up for our newsletters.
• Easily edit your personal and payment information.
• View your order history.
• View the status of your recent orders.

Q2 How do I register?

• Firstly, click the account icon in the home navigation bar, then click the 'Create Account' link, and fill in your email address, password and name as required. Finally, click the 'create account' button.

Q3 I forgot my password, what should I do?

• Click the account icon in the home navigation bar, then click the ‘Forgot your password?’ link. Follow the instructions to reset your password.

Q4 How do I track my order?

• Once your order ships, you’ll receive a shipping confirmation email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.

Q5 Can I cancel or change my order?

• To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Q6 What payment methods can I use with my order?

• Currently, we provide various payment methods (Paypal, Credit Card and so on). Please refer to the payment process page after completing the personal information. If you have any questions, please contact support@vchics.com.

Q7 Is it safe to purchase items on vchics.com?

• Absolutely! it is safe to shop at vchics.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

Q8 What shipping methods are available, and how much does shipping cost?

We provide the logistics services:

• Standard Shipping: For all postal countries, orders over $119 can be exempted from the Standard Shipping fee.
• Order $0-$78.99, Customers need to pay $6.99 for the Standard Shipping.
• Order $79-$118.99, Customers need to pay $8.99 for the Standard Shipping.

Q9 Do you ship internationally?

• Yes! We currently ship to most countries in the world. You can double-check on the shipping page.
• If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair you.

Q10 How can I track my order?

• We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

Q11 How long will it take to get my order?

• Processing time usually takes between 5-9 business days but may take longer due to a high volume of orders.
• Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

Q12 How do I change my address once an order has been placed?

• Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Q13 What conditions need to be fulfilled to return an item?

• Your items are unworn, undamaged, in re-sellable condition (except swimwear, underwear, panties, bags, and accessories), and in their original packaging.
• Your return request can be achieved for the issues of quality, size, and color only.
• Your return request is submitted within 14 days of receiving your original order.
• Please note:
• - Any orders that have already been packed or shipped cannot be canceled.
• - No returns can be made on products sold at a discount or clearance.
• - VChics is not responsible for the return process.
• - VChics reserves the right to refuse returns that do not meet these criteria.
• For more information, please visit our return page.

Q14 How to get a coupon code?

• Subscribe to our newsletter and you can get a 6% off coupon. After subscribing, you can use the discount code: NW6 at checkout.

Q15 How to use a coupon code?

• Copy the coupon code. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.

SPU: XH-41534-FY

Fabric Name: Copper

Pattern: Heart 

Style: Simple

Length: 23(MM)

DELIVERY&SHIPPING

Standard Shipping
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping! (Excluding Thailand, India, Brazil, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

Standard  Shipping fee 
Order over $119---Free shipping
Order $0-$39---Shipping fee $6.99
Order $39.01-$78.99---Shipping fee $8.99
Order $79-$118.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)

How long does shipping normally take?

1.Normal Products
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.Pre-order
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How do I track my order?

• For US orders, you can track your order through: www.usps.com
• For Canada orders, you can track your order through:www.canadapost.ca 
• For UK orders, you can track your order through: www.royalmail.com
• For AUS orders, you can track your order through: www.auspost.com.au
• For worldwide common tracking tool: www.17track.net
• Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 119 under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties, and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at support@vchics.com You can even contact us on Facebook.

Q1 What are the benefits of having a VChics account?

• Enjoy exclusive discounts and promotions if you have signed up for our newsletters.
• Easily edit your personal and payment information.
• View your order history.
• View the status of your recent orders.

Q2 How do I register?

• Firstly, click the account icon in the home navigation bar, then click the 'Create Account' link, and fill in your email address, password and name as required. Finally, click the 'create account' button.

Q3 I forgot my password, what should I do?

• Click the account icon in the home navigation bar, then click the ‘Forgot your password?’ link. Follow the instructions to reset your password.

Q4 How do I track my order?

• Once your order ships, you’ll receive a shipping confirmation email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.

Q5 Can I cancel or change my order?

• To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Q6 What payment methods can I use with my order?

• Currently, we provide various payment methods (Paypal, Credit Card and so on). Please refer to the payment process page after completing the personal information. If you have any questions, please contact support@vchics.com.

Q7 Is it safe to purchase items on vchics.com?

• Absolutely! it is safe to shop at vchics.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

Q8 What shipping methods are available, and how much does shipping cost?

We provide the logistics services:

• Standard Shipping: For all postal countries, orders over $119 can be exempted from the Standard Shipping fee.
• Order $0-$78.99, Customers need to pay $6.99 for the Standard Shipping.
• Order $79-$118.99, Customers need to pay $8.99 for the Standard Shipping.

Q9 Do you ship internationally?

• Yes! We currently ship to most countries in the world. You can double-check on the shipping page.
• If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair you.

Q10 How can I track my order?

• We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

Q11 How long will it take to get my order?

• Processing time usually takes between 5-9 business days but may take longer due to a high volume of orders.
• Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

Q12 How do I change my address once an order has been placed?

• Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Q13 What conditions need to be fulfilled to return an item?

• Your items are unworn, undamaged, in re-sellable condition (except swimwear, underwear, panties, bags, and accessories), and in their original packaging.
• Your return request can be achieved for the issues of quality, size, and color only.
• Your return request is submitted within 14 days of receiving your original order.
• Please note:
• - Any orders that have already been packed or shipped cannot be canceled.
• - No returns can be made on products sold at a discount or clearance.
• - VChics is not responsible for the return process.
• - VChics reserves the right to refuse returns that do not meet these criteria.
• For more information, please visit our return page.

Q14 How to get a coupon code?

• Subscribe to our newsletter and you can get a 6% off coupon. After subscribing, you can use the discount code: NW6 at checkout.

Q15 How to use a coupon code?

• Copy the coupon code. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.

SPU: 1-XH-15034-HZH
Fabric Name: Zinc Alloy
Process: Eletroplating
Length: 3.14~5.90+2.55IN (8~15+6.5CM）

DELIVERY&SHIPPING

Standard Shipping
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping! (Excluding Thailand, India, Brazil, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

Standard  Shipping fee 
Order over $119---Free shipping
Order $0-$39---Shipping fee $6.99
Order $39.01-$78.99---Shipping fee $8.99
Order $79-$118.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)

How long does shipping normally take?

1.Normal Products
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.Pre-order
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How do I track my order?

• For US orders, you can track your order through: www.usps.com
• For Canada orders, you can track your order through:www.canadapost.ca 
• For UK orders, you can track your order through: www.royalmail.com
• For AUS orders, you can track your order through: www.auspost.com.au
• For worldwide common tracking tool: www.17track.net
• Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 119 under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties, and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at support@vchics.com You can even contact us on Facebook.

Q1 What are the benefits of having a VChics account?

• Enjoy exclusive discounts and promotions if you have signed up for our newsletters.
• Easily edit your personal and payment information.
• View your order history.
• View the status of your recent orders.

Q2 How do I register?

• Firstly, click the account icon in the home navigation bar, then click the 'Create Account' link, and fill in your email address, password and name as required. Finally, click the 'create account' button.

Q3 I forgot my password, what should I do?

• Click the account icon in the home navigation bar, then click the ‘Forgot your password?’ link. Follow the instructions to reset your password.

Q4 How do I track my order?

• Once your order ships, you’ll receive a shipping confirmation email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.

Q5 Can I cancel or change my order?

• To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Q6 What payment methods can I use with my order?

• Currently, we provide various payment methods (Paypal, Credit Card and so on). Please refer to the payment process page after completing the personal information. If you have any questions, please contact support@vchics.com.

Q7 Is it safe to purchase items on vchics.com?

• Absolutely! it is safe to shop at vchics.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

Q8 What shipping methods are available, and how much does shipping cost?

We provide the logistics services:

• Standard Shipping: For all postal countries, orders over $119 can be exempted from the Standard Shipping fee.
• Order $0-$78.99, Customers need to pay $6.99 for the Standard Shipping.
• Order $79-$118.99, Customers need to pay $8.99 for the Standard Shipping.

Q9 Do you ship internationally?

• Yes! We currently ship to most countries in the world. You can double-check on the shipping page.
• If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair you.

Q10 How can I track my order?

• We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

Q11 How long will it take to get my order?

• Processing time usually takes between 5-9 business days but may take longer due to a high volume of orders.
• Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

Q12 How do I change my address once an order has been placed?

• Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Q13 What conditions need to be fulfilled to return an item?

• Your items are unworn, undamaged, in re-sellable condition (except swimwear, underwear, panties, bags, and accessories), and in their original packaging.
• Your return request can be achieved for the issues of quality, size, and color only.
• Your return request is submitted within 14 days of receiving your original order.
• Please note:
• - Any orders that have already been packed or shipped cannot be canceled.
• - No returns can be made on products sold at a discount or clearance.
• - VChics is not responsible for the return process.
• - VChics reserves the right to refuse returns that do not meet these criteria.
• For more information, please visit our return page.

Q14 How to get a coupon code?

• Subscribe to our newsletter and you can get a 6% off coupon. After subscribing, you can use the discount code: NW6 at checkout.

Q15 How to use a coupon code?

• Copy the coupon code. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.

SPU: XH-41522-FY

Fabric Name: Silver

Pattern: Hand

Process: Eletroplating

Style: Simple

Chain Length: 60+5(CM)/25.59"

Occasion: Daily

DELIVERY&SHIPPING

Standard Shipping
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping! (Excluding Thailand, India, Brazil, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

Standard  Shipping fee 
Order over $119---Free shipping
Order $0-$39---Shipping fee $6.99
Order $39.01-$78.99---Shipping fee $8.99
Order $79-$118.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)

How long does shipping normally take?

1.Normal Products
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.Pre-order
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How do I track my order?

• For US orders, you can track your order through: www.usps.com
• For Canada orders, you can track your order through:www.canadapost.ca 
• For UK orders, you can track your order through: www.royalmail.com
• For AUS orders, you can track your order through: www.auspost.com.au
• For worldwide common tracking tool: www.17track.net
• Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 119 under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties, and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at support@vchics.com You can even contact us on Facebook.

Q1 What are the benefits of having a VChics account?

• Enjoy exclusive discounts and promotions if you have signed up for our newsletters.
• Easily edit your personal and payment information.
• View your order history.
• View the status of your recent orders.

Q2 How do I register?

• Firstly, click the account icon in the home navigation bar, then click the 'Create Account' link, and fill in your email address, password and name as required. Finally, click the 'create account' button.

Q3 I forgot my password, what should I do?

• Click the account icon in the home navigation bar, then click the ‘Forgot your password?’ link. Follow the instructions to reset your password.

Q4 How do I track my order?

• Once your order ships, you’ll receive a shipping confirmation email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.

Q5 Can I cancel or change my order?

• To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Q6 What payment methods can I use with my order?

• Currently, we provide various payment methods (Paypal, Credit Card and so on). Please refer to the payment process page after completing the personal information. If you have any questions, please contact support@vchics.com.

Q7 Is it safe to purchase items on vchics.com?

• Absolutely! it is safe to shop at vchics.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

Q8 What shipping methods are available, and how much does shipping cost?

We provide the logistics services:

• Standard Shipping: For all postal countries, orders over $119 can be exempted from the Standard Shipping fee.
• Order $0-$78.99, Customers need to pay $6.99 for the Standard Shipping.
• Order $79-$118.99, Customers need to pay $8.99 for the Standard Shipping.

Q9 Do you ship internationally?

• Yes! We currently ship to most countries in the world. You can double-check on the shipping page.
• If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair you.

Q10 How can I track my order?

• We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

Q11 How long will it take to get my order?

• Processing time usually takes between 5-9 business days but may take longer due to a high volume of orders.
• Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

Q12 How do I change my address once an order has been placed?

• Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Q13 What conditions need to be fulfilled to return an item?

• Your items are unworn, undamaged, in re-sellable condition (except swimwear, underwear, panties, bags, and accessories), and in their original packaging.
• Your return request can be achieved for the issues of quality, size, and color only.
• Your return request is submitted within 14 days of receiving your original order.
• Please note:
• - Any orders that have already been packed or shipped cannot be canceled.
• - No returns can be made on products sold at a discount or clearance.
• - VChics is not responsible for the return process.
• - VChics reserves the right to refuse returns that do not meet these criteria.
• For more information, please visit our return page.

Q14 How to get a coupon code?

• Subscribe to our newsletter and you can get a 6% off coupon. After subscribing, you can use the discount code: NW6 at checkout.

Q15 How to use a coupon code?

• Copy the coupon code. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.

SPU: XH-41527-FY

Fabric Name: Titanium Steel

Pattern: Heart 

Process: Eletroplating

Style: Simple

Chain Length: 180(MM)

DELIVERY&SHIPPING

Standard Shipping
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping! (Excluding Thailand, India, Brazil, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

Standard  Shipping fee 
Order over $119---Free shipping
Order $0-$39---Shipping fee $6.99
Order $39.01-$78.99---Shipping fee $8.99
Order $79-$118.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)

How long does shipping normally take?

1.Normal Products
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.Pre-order
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How do I track my order?

• For US orders, you can track your order through: www.usps.com
• For Canada orders, you can track your order through:www.canadapost.ca 
• For UK orders, you can track your order through: www.royalmail.com
• For AUS orders, you can track your order through: www.auspost.com.au
• For worldwide common tracking tool: www.17track.net
• Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 119 under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties, and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at support@vchics.com You can even contact us on Facebook.

Q1 What are the benefits of having a VChics account?

• Enjoy exclusive discounts and promotions if you have signed up for our newsletters.
• Easily edit your personal and payment information.
• View your order history.
• View the status of your recent orders.

Q2 How do I register?

• Firstly, click the account icon in the home navigation bar, then click the 'Create Account' link, and fill in your email address, password and name as required. Finally, click the 'create account' button.

Q3 I forgot my password, what should I do?

• Click the account icon in the home navigation bar, then click the ‘Forgot your password?’ link. Follow the instructions to reset your password.

Q4 How do I track my order?

• Once your order ships, you’ll receive a shipping confirmation email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.

Q5 Can I cancel or change my order?

• To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Q6 What payment methods can I use with my order?

• Currently, we provide various payment methods (Paypal, Credit Card and so on). Please refer to the payment process page after completing the personal information. If you have any questions, please contact support@vchics.com.

Q7 Is it safe to purchase items on vchics.com?

• Absolutely! it is safe to shop at vchics.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

Q8 What shipping methods are available, and how much does shipping cost?

We provide the logistics services:

• Standard Shipping: For all postal countries, orders over $119 can be exempted from the Standard Shipping fee.
• Order $0-$78.99, Customers need to pay $6.99 for the Standard Shipping.
• Order $79-$118.99, Customers need to pay $8.99 for the Standard Shipping.

Q9 Do you ship internationally?

• Yes! We currently ship to most countries in the world. You can double-check on the shipping page.
• If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair you.

Q10 How can I track my order?

• We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

Q11 How long will it take to get my order?

• Processing time usually takes between 5-9 business days but may take longer due to a high volume of orders.
• Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

Q12 How do I change my address once an order has been placed?

• Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Q13 What conditions need to be fulfilled to return an item?

• Your items are unworn, undamaged, in re-sellable condition (except swimwear, underwear, panties, bags, and accessories), and in their original packaging.
• Your return request can be achieved for the issues of quality, size, and color only.
• Your return request is submitted within 14 days of receiving your original order.
• Please note:
• - Any orders that have already been packed or shipped cannot be canceled.
• - No returns can be made on products sold at a discount or clearance.
• - VChics is not responsible for the return process.
• - VChics reserves the right to refuse returns that do not meet these criteria.
• For more information, please visit our return page.

Q14 How to get a coupon code?

• Subscribe to our newsletter and you can get a 6% off coupon. After subscribing, you can use the discount code: NW6 at checkout.

Q15 How to use a coupon code?

• Copy the coupon code. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.

SPU: XH-41551-QXY

Fabric Name: Alloy

Pattern: Heart

Process: Plating

Style: Fashion

Length: 7cm

Popular Elements: Diamond, Pearl

Occasion: Daily

DELIVERY&SHIPPING

Standard Shipping
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping! (Excluding Thailand, India, Brazil, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

Standard  Shipping fee 
Order over $119---Free shipping
Order $0-$39---Shipping fee $6.99
Order $39.01-$78.99---Shipping fee $8.99
Order $79-$118.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)

How long does shipping normally take?

1.Normal Products
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.Pre-order
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How do I track my order?

• For US orders, you can track your order through: www.usps.com
• For Canada orders, you can track your order through:www.canadapost.ca 
• For UK orders, you can track your order through: www.royalmail.com
• For AUS orders, you can track your order through: www.auspost.com.au
• For worldwide common tracking tool: www.17track.net
• Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 119 under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties, and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at support@vchics.com You can even contact us on Facebook.

Q1 What are the benefits of having a VChics account?

• Enjoy exclusive discounts and promotions if you have signed up for our newsletters.
• Easily edit your personal and payment information.
• View your order history.
• View the status of your recent orders.

Q2 How do I register?

• Firstly, click the account icon in the home navigation bar, then click the 'Create Account' link, and fill in your email address, password and name as required. Finally, click the 'create account' button.

Q3 I forgot my password, what should I do?

• Click the account icon in the home navigation bar, then click the ‘Forgot your password?’ link. Follow the instructions to reset your password.

Q4 How do I track my order?

• Once your order ships, you’ll receive a shipping confirmation email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.

Q5 Can I cancel or change my order?

• To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Q6 What payment methods can I use with my order?

• Currently, we provide various payment methods (Paypal, Credit Card and so on). Please refer to the payment process page after completing the personal information. If you have any questions, please contact support@vchics.com.

Q7 Is it safe to purchase items on vchics.com?

• Absolutely! it is safe to shop at vchics.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

Q8 What shipping methods are available, and how much does shipping cost?

We provide the logistics services:

• Standard Shipping: For all postal countries, orders over $119 can be exempted from the Standard Shipping fee.
• Order $0-$78.99, Customers need to pay $6.99 for the Standard Shipping.
• Order $79-$118.99, Customers need to pay $8.99 for the Standard Shipping.

Q9 Do you ship internationally?

• Yes! We currently ship to most countries in the world. You can double-check on the shipping page.
• If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair you.

Q10 How can I track my order?

• We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

Q11 How long will it take to get my order?

• Processing time usually takes between 5-9 business days but may take longer due to a high volume of orders.
• Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

Q12 How do I change my address once an order has been placed?

• Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Q13 What conditions need to be fulfilled to return an item?

• Your items are unworn, undamaged, in re-sellable condition (except swimwear, underwear, panties, bags, and accessories), and in their original packaging.
• Your return request can be achieved for the issues of quality, size, and color only.
• Your return request is submitted within 14 days of receiving your original order.
• Please note:
• - Any orders that have already been packed or shipped cannot be canceled.
• - No returns can be made on products sold at a discount or clearance.
• - VChics is not responsible for the return process.
• - VChics reserves the right to refuse returns that do not meet these criteria.
• For more information, please visit our return page.

Q14 How to get a coupon code?

• Subscribe to our newsletter and you can get a 6% off coupon. After subscribing, you can use the discount code: NW6 at checkout.

Q15 How to use a coupon code?

• Copy the coupon code. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.

SPU: XH-41531-FY

Fabric Name: Alloy

Pattern: Heart 

Process: Eletroplating

Style: Simple

Diameter: 18 (MM)

DELIVERY&SHIPPING

Standard Shipping
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping! (Excluding Thailand, India, Brazil, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

Standard  Shipping fee 
Order over $119---Free shipping
Order $0-$39---Shipping fee $6.99
Order $39.01-$78.99---Shipping fee $8.99
Order $79-$118.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)

How long does shipping normally take?

1.Normal Products
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.Pre-order
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How do I track my order?

• For US orders, you can track your order through: www.usps.com
• For Canada orders, you can track your order through:www.canadapost.ca 
• For UK orders, you can track your order through: www.royalmail.com
• For AUS orders, you can track your order through: www.auspost.com.au
• For worldwide common tracking tool: www.17track.net
• Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 119 under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties, and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at support@vchics.com You can even contact us on Facebook.

Q1 What are the benefits of having a VChics account?

• Enjoy exclusive discounts and promotions if you have signed up for our newsletters.
• Easily edit your personal and payment information.
• View your order history.
• View the status of your recent orders.

Q2 How do I register?

• Firstly, click the account icon in the home navigation bar, then click the 'Create Account' link, and fill in your email address, password and name as required. Finally, click the 'create account' button.

Q3 I forgot my password, what should I do?

• Click the account icon in the home navigation bar, then click the ‘Forgot your password?’ link. Follow the instructions to reset your password.

Q4 How do I track my order?

• Once your order ships, you’ll receive a shipping confirmation email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.

Q5 Can I cancel or change my order?

• To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Q6 What payment methods can I use with my order?

• Currently, we provide various payment methods (Paypal, Credit Card and so on). Please refer to the payment process page after completing the personal information. If you have any questions, please contact support@vchics.com.

Q7 Is it safe to purchase items on vchics.com?

• Absolutely! it is safe to shop at vchics.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

Q8 What shipping methods are available, and how much does shipping cost?

We provide the logistics services:

• Standard Shipping: For all postal countries, orders over $119 can be exempted from the Standard Shipping fee.
• Order $0-$78.99, Customers need to pay $6.99 for the Standard Shipping.
• Order $79-$118.99, Customers need to pay $8.99 for the Standard Shipping.

Q9 Do you ship internationally?

• Yes! We currently ship to most countries in the world. You can double-check on the shipping page.
• If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair you.

Q10 How can I track my order?

• We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

Q11 How long will it take to get my order?

• Processing time usually takes between 5-9 business days but may take longer due to a high volume of orders.
• Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

Q12 How do I change my address once an order has been placed?

• Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Q13 What conditions need to be fulfilled to return an item?

• Your items are unworn, undamaged, in re-sellable condition (except swimwear, underwear, panties, bags, and accessories), and in their original packaging.
• Your return request can be achieved for the issues of quality, size, and color only.
• Your return request is submitted within 14 days of receiving your original order.
• Please note:
• - Any orders that have already been packed or shipped cannot be canceled.
• - No returns can be made on products sold at a discount or clearance.
• - VChics is not responsible for the return process.
• - VChics reserves the right to refuse returns that do not meet these criteria.
• For more information, please visit our return page.

Q14 How to get a coupon code?

• Subscribe to our newsletter and you can get a 6% off coupon. After subscribing, you can use the discount code: NW6 at checkout.

Q15 How to use a coupon code?

• Copy the coupon code. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.

SPU: 1-XH-15065-HZH
Fabric Name: Alloy
Process: Eletroplating
Style: Fashion
Chain Length: 17~19CM+5CM

DELIVERY&SHIPPING

Standard Shipping
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping! (Excluding Thailand, India, Brazil, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

Standard  Shipping fee 
Order over $119---Free shipping
Order $0-$39---Shipping fee $6.99
Order $39.01-$78.99---Shipping fee $8.99
Order $79-$118.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)

How long does shipping normally take?

1.Normal Products
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.Pre-order
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How do I track my order?

• For US orders, you can track your order through: www.usps.com
• For Canada orders, you can track your order through:www.canadapost.ca 
• For UK orders, you can track your order through: www.royalmail.com
• For AUS orders, you can track your order through: www.auspost.com.au
• For worldwide common tracking tool: www.17track.net
• Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 119 under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties, and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at support@vchics.com You can even contact us on Facebook.

Q1 What are the benefits of having a VChics account?

• Enjoy exclusive discounts and promotions if you have signed up for our newsletters.
• Easily edit your personal and payment information.
• View your order history.
• View the status of your recent orders.

Q2 How do I register?

• Firstly, click the account icon in the home navigation bar, then click the 'Create Account' link, and fill in your email address, password and name as required. Finally, click the 'create account' button.

Q3 I forgot my password, what should I do?

• Click the account icon in the home navigation bar, then click the ‘Forgot your password?’ link. Follow the instructions to reset your password.

Q4 How do I track my order?

• Once your order ships, you’ll receive a shipping confirmation email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.

Q5 Can I cancel or change my order?

• To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Q6 What payment methods can I use with my order?

• Currently, we provide various payment methods (Paypal, Credit Card and so on). Please refer to the payment process page after completing the personal information. If you have any questions, please contact support@vchics.com.

Q7 Is it safe to purchase items on vchics.com?

• Absolutely! it is safe to shop at vchics.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

Q8 What shipping methods are available, and how much does shipping cost?

We provide the logistics services:

• Standard Shipping: For all postal countries, orders over $119 can be exempted from the Standard Shipping fee.
• Order $0-$78.99, Customers need to pay $6.99 for the Standard Shipping.
• Order $79-$118.99, Customers need to pay $8.99 for the Standard Shipping.

Q9 Do you ship internationally?

• Yes! We currently ship to most countries in the world. You can double-check on the shipping page.
• If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair you.

Q10 How can I track my order?

• We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

Q11 How long will it take to get my order?

• Processing time usually takes between 5-9 business days but may take longer due to a high volume of orders.
• Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

Q12 How do I change my address once an order has been placed?

• Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Q13 What conditions need to be fulfilled to return an item?

• Your items are unworn, undamaged, in re-sellable condition (except swimwear, underwear, panties, bags, and accessories), and in their original packaging.
• Your return request can be achieved for the issues of quality, size, and color only.
• Your return request is submitted within 14 days of receiving your original order.
• Please note:
• - Any orders that have already been packed or shipped cannot be canceled.
• - No returns can be made on products sold at a discount or clearance.
• - VChics is not responsible for the return process.
• - VChics reserves the right to refuse returns that do not meet these criteria.
• For more information, please visit our return page.

Q14 How to get a coupon code?

• Subscribe to our newsletter and you can get a 6% off coupon. After subscribing, you can use the discount code: NW6 at checkout.

Q15 How to use a coupon code?

• Copy the coupon code. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.